Shipping Policy
At UNIROX, we are committed to delivering your order quickly, safely, and reliably.
📦 Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Please note:
- Orders are not processed on weekends or holidays
- During peak seasons, processing may take slightly longer
🚚 Shipping Time
Estimated delivery times:
- Japan / Korea: 7–15 business days
- United States / Canada: 10–20 business days
- Europe: 12–25 business days
- Australia / New Zealand: 20–40 business days
- Other regions: 20–35 business days
⏱ Total delivery time = Processing Time + Shipping Time
🌍 Shipping Coverage
We ship to most countries worldwide.
Please note:
- We do not ship to PO Boxes or military addresses (APO/FPO/DPO)
- Remote areas may require additional shipping fees
📍 Shipping Address
Please ensure your shipping address is accurate and complete before placing your order.
- Address changes are only accepted within 24 hours after placing the order
- Once shipped, we cannot modify or cancel the order
📦 Order Tracking
Once your order is shipped, you will receive a tracking number via email.
- Tracking updates may take 2–3 business days to appear
- If you do not receive your order within the estimated time, please contact us
🧾 Customs & Duties
For most orders, no additional fees are required.
However:
- Customs duties may apply depending on your country
- Any applicable import taxes are the responsibility of the customer
🚫 Failed Delivery
If delivery fails due to incorrect address or unclaimed package:
- Additional shipping fees may apply for reshipment
- UNIROX is not responsible for lost packages due to incorrect information
📩 Need Help?
If you have any questions about your order, please contact our support team:
We typically respond within 24 hours.
Thank you for choosing UNIROX.